Retail Area Manager – Central and Northern Regions of Spain

Who We Are

Our French heart pulses through our international brand. With 100 years of heritage, we are future focused as we push ourselves and each other to connect every cook with personal stories and our rich legacy of food lovers to a lifestyle that inspires. Building beautiful products of the best quality that bring joy to people’s lives for generations. We want to ensure that the heart of every home beats from the kitchen. Through our values of PASSION, INTEGRITY, INNOVATION & EXCELLENCE, TEAMWORK we make Le Creuset a great place to work, celebrating our rich diversity.

Main Purpose of the Role

Retail Area Manager will support the Retail Manager on the management of our stores across Spain:

- ensuring the correct running of a store's day to day, from storage of merchandise to customer satisfaction.

- managing the team of around 20-25 people, taking care of their professional development and wellbeing at work.

This role requires availability to travel more than 50% of the working time.

Key Responsibilities

• Manage and supervise store staff to ensure they complete their assigned tasks in a timely manner.
• Supervise and control the distribution of staff schedules of each establishment, according to the store needs.
• Identify inquiries and complaints from sales staff and make appropriate recommendations for correct solutions to meet their needs and expectations.
• Supervise and optimize, if applicable, external and internal communication, both regarding the various points of sale and regarding the internal structure of each of them.
• Plan and execute all procedures with the intention of minimizing costs and expenses.
• Train and advise store personnel.
• Ensure that all items are in stock, avoiding over stock. This involves coordinating deliveries, checking product inventory, and properly planning the stock.
• Ensure that staff is well informed of the company's marketing plan and ensure its correct execution.

Knowledge Required

• Fluent in Spanish, and Intermediate English as a minimum.
• A minimum of 2 year of relevant work retail experience with good results.
• Ability to work in teams, enthusiasm and results orientation, exceeding objectives.
• University degree in sales management, business, administration or similar.

Skills & Qualifications

• Knowledge of AX, D365 and Office package.
• Basic knowledge of supply-chain, financial and administrative procedures.
• Selling and up-selling skills.
• Interest in cooking.
• Prior knowledge of Le Creuset products (as a consumer or someone working for a competitor) is valuable.

Behaviours & Competencies

• Communication
• Flexibility
• Conflict Management
• Resilience
• Tenacity
• Initiative
• Customer Awareness
• Troubleshooting
• Teamwork
• Prioritising
• Time Management

Other Information

*We do only accept applications with EU working permit.

We are looking for a person with high level of commitment to Le Creuset brand, charisma, and personality to ensure a lasting and genuine relationship.

Why Join Us?

Our recipe is equal parts passion, hard work and fun with a culture as vibrant as our products. We constantly stretch ourselves and encourage our team mates to do the same. When you join Le Creuset, you become part of a dynamic team that focuses on innovation and collaboration. You are part of something bigger…from your first day to every moment thereafter, you’re going to love what you do as part of the Le Creuset family!